WDRA Grievance redressal system is an online web portal developed by WDRA primarily intend to allow submission of grievances by the aggrieved users of warehouse and all other stakeholders. This portal facilitate user to launch a grievance and track the same through the system generated unique reference number. Along with registered grievance, user can also interact with respondent and receive response up to his satisfaction both in terms of quality and time. Registered grievances can also be escalated to WDRA in case of dissatisfaction in an easy and transparent manner. For the aggrieved party, list of all registered grievances will be available on a single place, which will improve the accessibility & monitoring of the same.